Data Protection

25h2 Privacy Policy — Your Personal Data Is Completely Safe With Us

When you use 25h2, we hold certain information about you. How we collect it, why we keep it, and how we keep it secure — it's all laid out clearly right here.

Last Updated: 1 January 2026

Introduction & Scope

25h2 (25h2.ws) an online betting and gaming platform. When you use our site, certain information naturally comes to us. This Privacy Policy explains what that information is, how we use it, and what rights you have over it.

By using any 25h2 service, you agree to this Privacy Policy. If you do not agree with any part of it, we ask that you refrain from using our services.

25h2's Commitment: We never sell your personal data. Information is only shared with third parties to deliver our services, and strictly under confidentiality agreements.

This policy applies to the 25h2 website, mobile site, and all associated services. It has been formulated in compliance with the applicable data protection regulations of Bangladesh.

What Data We Collect

25h2 collects data in two ways — information you provide directly, and data recorded automatically as you use the site.

Directly Provided Information

  • Name, Date of Birth, Gender
  • Email Address & Mobile Number
  • Residential Address & Postal Code
  • National ID number or passport number (for KYC verification)
  • Payment account details (Mobile Pay, Nagad number)
  • Transaction History

Automatically Collected Information

  • IP Address & Device Type
  • Browser & Operating System
  • Pages Visited and Time Spent on Site
  • Click Patterns & Scroll Behaviour
  • Login Time & Session Data
  • Cookies & Local Storage Data
Data TypeRequired?When It Is Collected
Name & Date of BirthYesAt the Time of Registration
Email & PhoneYesAt the Time of Registration
NID/PassportWhere ApplicableDuring KYC Verification
Payment InformationYesDuring Deposit/Withdrawal
Device & IPAutomaticOn Site Visit
Betting HistoryAutomaticOn Every Bet

Why We Collect Your Data and How We Use It

At 25h2, your data is used strictly for defined purposes. Any use beyond what is necessary goes against our policy.

  • Account Management: To create, maintain, and secure your account.
  • Identity Verification: For age verification, fraud prevention, and KYC completion.
  • Payment Processing: For fast and secure deposits and withdrawals.
  • Customer Support: To respond accurately to your complaints or enquiries.
  • Personalized Experience: To recommend games and offer bonuses tailored to your preferences.
  • Security: To detect unusual logins, suspicious transactions, and fraudulent activity.
  • Legal Obligation: To comply with applicable laws and regulatory requirements.
  • Analytics & Improvement: To analyse site performance and improve the user experience.

25h2 never sells or rents your data to third-party advertisers. Your information is used solely to serve you.

Who We Share Your Data With and Why

25h2 shares certain information with third parties only in limited circumstances and under strict controls. These third parties are contractually obligated to uphold the same privacy standards we follow.

Payment Processor

Information required to process transactions via Mobile Pay, Nagad, or other payment gateways is shared with those providers through secure, encrypted channels.

Game Provider

Limited session data is shared with game providers such as Pragmatic Play and Evolution Gaming, solely as needed to operate the games. Your personal identity information is never shared.

Legal Authorities

Where required by court order, a lawful request from an investigative authority, or applicable anti-money laundering laws, 25h2 is legally obligated to disclose information to the relevant authorities.

Please Note: 25h2 never sells or shares your data with advertisers, data brokers, or any other commercial third parties.

Cookies Policy

25h2 uses cookies to keep the website running smoothly. Cookies are small data files stored in your browser that make your experience on the site easier and more seamless.

You can disable optional cookies from your browser settings, though doing so may limit some features of the site.

How Long We Retain Your Data

25h2 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration of your active account and 5 years after closure.
  • Transaction Records: 7 years, as required by legal obligations.
  • KYC Documents: 5–7 years, as required by law.
  • Customer Support Conversations: 2 years after last contact.
  • Analytics Data: Automatically deleted 26 months after collection.
  • Session Cookies: Deleted automatically when the browser is closed.

Once the retention period ends, data is securely deleted or anonymised so that no individual can be identified.

Your Data Rights

25h2 believes your data belongs to you. That's why you have several important rights:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You can request a correction to any inaccurate or outdated information at any time.

Right to Erasure

You may request the deletion of any data we hold that is not required for legal compliance.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Portability

You have the right to download your data in a commonly used format.

Right to Object

You may object to certain types of data processing.

To exercise any of these rights, please support@25h2.wsEmail us or reach out via live chat. We'll respond within 30 business days.

How We Keep Your Data Secure

25h2 follows the highest industry standards to protect your data. Our security is multi-layered, with each layer reinforcing the next.

1
SSL/TLS Encryption

All data exchanged between 25h2 and your browser is encrypted with 256-bit SSL. No one can intercept it in transit.

2
Two-Factor Authentication (2FA)

A one-time OTP is sent to your phone at login — adding a second layer of security. Even if your password is compromised, your account stays protected.

3
Real-Time Fraud Monitoring

Automatic alerts for unusual logins, suspicious transactions, or access from unrecognized devices.

4
Server Encryption

All sensitive data stored in our databases is encrypted, and active firewalls prevent unauthorised access to our servers.

5
Regular Security Audits

Regular system audits and penetration testing conducted by independent third-party experts.

6
Staff Training & Access Control

Only authorised staff can access user data, and all are bound by strict confidentiality agreements.

Minor Protection

25h2 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age is verified at the time of registration. Should we ever receive data belonging to a person under 18, it is deleted immediately and the associated account is closed.

If you suspect a minor is using 25h2, please support@25h2.wsto let us know.

Changes to the Privacy Policy

25h2 may update this Privacy Policy as needed. How we notify you depends on the nature of the changes:

  • Minor Changes: The "Last Updated" date at the top of the page will be revised accordingly.
  • Significant Changes: A notification will be sent to your registered email.
  • Major Changes: A separate notice will be shown at login, and your consent will be requested.

Continued use of the site after any changes have been made will be considered acceptance of the updated policy.

Privacy Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact 25h2's privacy team:

  • Email: support@25h2.ws
  • Subject: Write "Privacy Request" in the subject line
  • Live Chat: Chat button at the bottom right of the site
  • Response Time: Within 30 Business Days

We take every privacy request seriously. Whatever the concern regarding your data, we're always here to help.

The Core Pillars of Data Protection at 25h2

The protections we offer to safeguard your privacy.

End-to-End Encryption

Every piece of data is protected with 256-bit SSL encryption from the moment you visit the site until you leave.

Security
Your Data Is Never Sold

Your data is never sold to advertisers or data brokers — not ever.

Privacy
Regular Security Audits

25h2's systems are reviewed by independent third-party experts multiple times a year.

Audit
Limited Access Policy

Only authorized personnel can access user data. All other staff are completely restricted.

Access Control
Automated Data Deletion

Once the designated retention period expires, sensitive data is automatically deleted or anonymised.

Data Purging
Your Control Over Your Data

You can easily request to view, correct, or delete your personal data — all in one place.

User Rights
Trusted & Secure

Your data is safe — join us now

Your privacy is our highest priority at 25h2. Enjoy betting and gaming in a safe, secure environment.

SSL Secured
Your Data Is Never Sold
Regular Audits
24/7 Support
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