Legal Documents

25h2 Terms & Conditions — Complete Platform Usage Guide

Please read these Terms & Conditions carefully before creating an account or using any services on 25h2. This document constitutes a legally binding agreement between you and us.

Last Updated: 1 January 2026
1

General Information & Applicability

These Terms & Conditions ("Terms") govern the 25h2 website (25h2.ws) and all services operating under it. 25h2 is an online betting and gaming platform serving users in Bangladesh and other approved regions.

By registering an account, logging in, or using any service on 25h2, you confirm that you have read and accepted these Terms in full. If you disagree with any part of these Terms, please do not use 25h2's services.

Important: These Terms have been drawn up in compliance with the laws of Bangladesh and all applicable jurisdictions. Users in regions where online betting is prohibited by local law bear sole responsibility for their own compliance.

25h2 reserves the right to update these Terms & Conditions at any time. Any changes will be posted on the site and notified to registered email addresses. Continued use of the site after such changes constitutes acceptance of the updated terms.

2

Account Registration & Eligibility

Age Restriction

To register on 25h2, you must be at least 18 years is required. Providing a false age at registration is a direct violation of the Terms and may result in account termination.

One Account Per Person

Only one 25h2 account is permitted per person, household, device, or IP address. Any attempt to create multiple accounts may result in all accounts being suspended and balances forfeited.

Accuracy of Information

All information provided at registration — name, address, phone number, and email — must be accurate and complete. 25h2 may request identity documents or supporting records for verification at any time.

Operating an account in someone else's name, registering with third-party information, or using a false identity are all strictly prohibited.

KYC Verification

For withdrawals or transactions above a certain threshold, 25h2 may require you to complete KYC (Know Your Customer) verification. This may involve submitting a copy of your NID, passport, or other government-issued ID.

3

Betting Rules

Before placing any bet on 25h2, it is important to read the specific rules for each event. General betting rules are outlined below:

  • Once a bet is confirmed, it cannot be cancelled unless 25h2 decides to reverse it at its own discretion.
  • The odds at the time a bet is accepted are final. Any subsequent changes to the odds will not affect previously placed bets.
  • 25h2 reserves the right to void any bet accepted due to a technical error or incorrect odds.
  • In live betting, bets may be voided due to internet latency or connection delays.
  • Placing multiple bets on the same outcome within the same event is permitted; however, 25h2 reserves the right to investigate any activity deemed suspicious.

If a match is abandoned or cancelled

If a match or event is cancelled before 50% of play has been completed, all bets on that event will be voided and stakes fully refunded.

25h2 Notice: Betting is a form of entertainment. Never wager money you can't afford to lose. If in doubt, Responsible Gaming View page.

4

Payment & Withdrawal Policy

Deposit

Deposits on 25h2 are accepted via Mobile Pay, Nagad, Rocket, and other approved methods. The minimum deposit amount is ৳500. Deposits are typically credited to your account instantly.

Withdrawal

Your account must be fully verified before any withdrawal can be processed. Withdrawal requests are typically handled within 15 minutes to a maximum of 24 hours. Funds will be returned only to the same payment method used for the original deposit.

Payment MethodMinimumMaximumProcessing Time
Mobile Pay৳500৳5,00,0005–15 Minutes
Nagad৳500৳5,00,0005–15 Minutes
Rocket৳500৳2,00,00015–60 Minutes
Bank Transfer৳2,000৳10,00,0001–24 Hours

Transaction Responsibility

25h2 is not liable for funds sent to incorrect numbers or through unauthorized methods. It is the user's responsibility to provide the correct number and reference when making a deposit.

5

Bonus & Promotion Terms

All bonuses and promotional offers on 25h2 are subject to specific terms and conditions. Please read the relevant terms in full before claiming any bonus.

  • Bonus funds may only be withdrawn after the applicable wagering requirements have been met.
  • Every bonus has a set expiry date — any unused bonus will be automatically cancelled once the validity period ends.
  • Creating multiple accounts to exploit bonus offers is strictly prohibited.
  • Bonuses are generally non-cashable and cannot be transferred to third parties.
  • 25h2 reserves the right to modify or cancel any promotion at any time.

Wagering Example: A ৳1,000 bonus with a 30x wagering requirement means you must place ৳30,000 in bets before withdrawing. Full details are shown alongside each offer.

6

Prohibited Activities

The following activities are strictly prohibited on 25h2. Violations may result in account termination, balance forfeiture, and legal action:

  • Any form of fraud, match-fixing, or deceptive activity.
  • Placing bets via bots or automated software.
  • Match-fixing or using insider information to gain an unfair advantage.
  • Using 25h2's services for money laundering purposes.
  • Exploiting system vulnerabilities or technical glitches.
  • Attempting to gain unauthorized access to another user's account.
  • A single individual collecting bonuses from multiple accounts.

25h2's Risk Management Team is active at all times. Any unusual activity is automatically detected and an investigation is initiated immediately.

7

Account Closure or Suspension

25h2 may suspend or terminate an account without prior notice in the following circumstances:

  • For any breach of the Terms.
  • If KYC verification is not completed or false information is provided.
  • Upon evidence of suspicious or fraudulent activity.
  • As directed by the regulatory authority.

Users may also request account closure at any time by contacting 25h2 Support. Any verified remaining balance will be refunded after review.

8

Responsible Gaming Policy

25h2 believes betting should be entertainment — not an addiction. We encourage all our users to play responsibly.

25h2 offers the following features:

  • Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
  • Session Timer: You will receive automatic reminders after a set period of time.
  • Self-Exclusion: Temporarily suspend your account for a set period of time.
  • Reality Check: A feature that shows how long you have been playing.

To learn more about responsible gaming, visit our Responsible Play Visit the page.

9

Privacy & Data Protection

25h2 takes the protection of your personal data seriously. We use SSL encryption and never sell your information to third parties.

Your information is used for:

  • For account verification and management.
  • For payment processing.
  • To comply with applicable legal obligations.
  • To deliver a personalized gaming experience.

For more details, visit our Privacy Policy read on.

10

Limitation of Liability

25h2 is not liable in the following circumstances:

  • Bets or opportunities lost due to internet connection issues.
  • Errors or failures in third-party software or platforms.
  • Losses resulting from the user's own negligence or failure to comply with the terms.
  • Unforeseen technical issues or server downtime.
  • Natural disasters or other force majeure events.

In the event of any dispute, 25h2's decision shall be considered final; however, users may submit a formal complaint.

11

Right to Amend Terms

25h2 reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Notice of changes will be provided through the following channels:

  • A notice on the website's homepage.
  • A message to your registered email address.
  • Pop-up notification upon account login.

The effective date and time of any changes will be clearly stated. Continued use of the site after that date will be considered acceptance of the updated Terms.

Revision History
v3.0
1 January 2026 — KYC policy update; Crash Game and Kabaddi Betting sections added.
v2.2
15 June 2026 — Payment limit updates, Nagad added.
v2.0
1 January 2026 — Full rewrite; Bangla version launched.
v1.0
1 March 2020 — Initial version published.
12

Contact & Dispute Resolution

If you have any questions about these Terms or wish to submit a complaint, please contact the 25h2 support team:

  • Email: support@25h2.ws
  • Live Chat: Chat button at the bottom-right corner of the site.
  • Time: 24 hours a day, 7 days a week.

An initial response will be provided within 24–48 hours of submitting a complaint. Complex cases may take up to 7 business days to resolve.

Please note: 25h2 is committed to resolving user issues promptly and in good faith. In most cases, reaching out to us directly is all it takes to get a quick resolution.

Key Terms at a Glance

25h2's key policies, explained in plain language.

Age Verification Required

Users must be at least 18 years old to use 25h2. Identity verification may be required at registration and upon withdrawal.

Age & Identity
Fast & Secure Payments

Deposit and withdraw via Mobile Pay, Nagad, Rocket, and all popular methods. Transactions are typically completed within 15 minutes.

Payment
Transparent Bonus Terms

The wagering requirements for every bonus are clearly stated upfront. No hidden conditions — everything is transparent at 25h2.

Bonus
Maximum Security

Your account is protected with 256-bit SSL encryption, two-factor authentication, and real-time fraud monitoring.

Security
Responsible Gaming Tools

Multiple safeguards — including deposit limits, self-exclusion, and a session timer — are available to all users, free of charge.

Security
24/7 Bangla Support

Support is available around the clock in Bangla. Reach us via live chat, email, or phone.

Support
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